XL97: Characters Lost Saving to Excel 5.0/95 File Format

Article ID	:	10111
Last Review	:	October 26, 2000
Revision	:	1.0

This article was previously published under Q10111

NOTE: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you save a file that contains Greek characters or certain multilingual characters to the "Microsoft Excel 5.0/95 Workbook" file format, some characters may be replaced by a question mark (?).

CAUSE

This problem occurs if the characters do not exist in the default system code page.

RESOLUTION

Follow these steps to correct this problem:

Obtain and install Microsoft Excel 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2

After you install Microsoft Excel 97 SR-2, you must add a key to the Windows Registry that specifies which code page to use when you save an Excel file to an earlier file format. To do this, follow these steps:

a.	Click Run on the Start menu. Type regedit in the Open box and then click OK.
b.	In the Registry Editor, expand the following key: HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Excel\ Microsoft Excel
c.	On the Edit menu, point to New and click DWORD Value. With New Value #1 selected, type OldExcelSaveCodePage, and then press ENTER.
d.	With the value OldExcelSaveCodePage selected, click Modify on the Edit menu.
e.	In the Edit DWORD Value dialog box, click Decimal. Type the value for the code page that you wish to use in the Value Data box, and then click OK. Values for some of the most commonly used code pages are listed in the following table: Language Code Page --------------------------------------- English 1252 French 1252 German 1252 Spanish 1252 Italian 1252 Dutch 1252 Brazilian 1252 Swedish 1252 Danish 1252 Norwegian 1252 Finnish 1252 Portuguese 1252 Catalan 1252 Polish 1250 Hungarian 1250 Czech 1250 Slovenian 1250 Romanian 1250 Croatian 1250 Slovakian 1250 Serbian (Latin) 1250 Albanian 1250 Greek 1253 Russian 1251 Ukrainian 1251 Bulgarian Serbian (Cyrillic) 1251 Belarussian 1251 Turkish 1254

NOTE: Setting the OldExcelSaveCodePage value in the registry does not affect previously saved files.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

MORE INFORMATION

Microsoft Excel 97 allows you to enter characters from more than one of the ANSI (8 bit) code pages. When you save your file to the "Microsoft Excel 5.0/95 Workbook" format, all the characters are converted to the Unicode characters for the code page that is defined as the system default code page. If the default code page does not contain a character that is available in the active code page, the character may be converted to a question mark.

APPLIES TO

Microsoft Excel 97 Standard Edition

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XL97: Characters Lost Saving to Excel 5.0/95 File Format

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SYMPTOMS

CAUSE

RESOLUTION

STATUS

MORE INFORMATION

APPLIES TO